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Insights, updates, and best practices for AI-powered customer support. Learn how to delight your customers while reducing support costs.

We're excited to announce the launch of Websyte AI, a powerful platform that turns your documentation, help articles, and website content into an intelligent customer support assistant.
January 7, 20255 min readby Websyte Team
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Learn proven strategies for implementing AI-powered customer support that actually reduces ticket volume while improving customer satisfaction.
January 5, 20258 min read
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Understand how Retrieval-Augmented Generation (RAG) ensures your AI assistant provides accurate, grounded responses based on your actual content.
January 3, 202510 min read
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A deep dive into how we implemented lightning-fast semantic search using pgvector, HNSW indexing, and OpenAI embeddings.
December 28, 202412 min read
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Learn how Shadow DOM isolation ensures our chat widget never conflicts with your website's styles or JavaScript.
December 20, 20247 min read
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See how one SaaS startup transformed their customer support by implementing Websyte AI, saving 20+ hours per week.
December 15, 20246 min read
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