Blog

Insights, updates, and best practices for AI-powered customer support. Learn how to delight your customers while reducing support costs.

FeaturedProduct Update
Introducing Websyte AI: Transform Your Docs into an AI Assistant
We're excited to announce the launch of Websyte AI, a powerful platform that turns your documentation, help articles, and website content into an intelligent customer support assistant.
January 7, 20255 min readby Websyte Team
Read more
Best Practices
How to Reduce Support Tickets by 40% with AI
Learn proven strategies for implementing AI-powered customer support that actually reduces ticket volume while improving customer satisfaction.
January 5, 20258 min read
Read →
Technical
RAG Explained: Why Your AI Assistant Won't Hallucinate
Understand how Retrieval-Augmented Generation (RAG) ensures your AI assistant provides accurate, grounded responses based on your actual content.
January 3, 202510 min read
Read →
Technical
Building Semantic Search with pgvector and PostgreSQL
A deep dive into how we implemented lightning-fast semantic search using pgvector, HNSW indexing, and OpenAI embeddings.
December 28, 202412 min read
Read →
Technical
Why We Use Shadow DOM for Zero-Conflict Widget Embedding
Learn how Shadow DOM isolation ensures our chat widget never conflicts with your website's styles or JavaScript.
December 20, 20247 min read
Read →
Case Study
Case Study: How TechStartup Reduced Support Load by 65%
See how one SaaS startup transformed their customer support by implementing Websyte AI, saving 20+ hours per week.
December 15, 20246 min read
Read →

Stay Updated

Get the latest insights on AI-powered customer support delivered to your inbox. No spam, just valuable content.